As we emerge from the direct impact of the global pandemic, like many organisations and institutions, HR is in the face of change. Some HR ‘best practices’ were created for a world that no longer exists! Our ways of working, the tried and tested methods and routines that once moved us forward, may now be holding us back. ‘Best practice’ has to evolve and when we stop being open to improving we are on the slippery slope of stagnation.